Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach Online Crypto Casinos and what kind of messages we can actually help with.

The Best Way to Reach Us

Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our editorial team will read it personally. We don't run enquiries through automated bots, so a genuine reply takes a little longer than an instant chat window, but it comes from someone who has actually looked at what you wrote.

Including a few details upfront helps us respond faster: which site or page your message relates to, what device or region you're contacting us from, and a clear summary of the question or issue. If your enquiry touches on a specific operator from our rankings — say BetPanda, CoinPoker Casino, or Cryptorino — naming it directly means we can check the relevant review before replying rather than guessing.

What We Can Help With

• Review accuracy — If a bonus figure, wagering requirement, or supported coin list on one of our pages looks out of date, we want to know. Offshore crypto casinos change terms often, and reader flags help us keep listings current.
• General questions — Confused about how a welcome offer works, what "no KYC" actually means in practice, or how withdrawal limits apply? We're happy to point you to the relevant section of our guides or clarify directly.
• Site feedback and suggestions — If there's a coin, a game category, or a comparison angle you'd like to see us cover in more depth, tell us. Our content is shaped by what readers actually search for.
• Corrections — Editorial rankings and offer details are checked periodically, but if you've noticed a bonus that's expired or a licence detail that's changed, a quick note helps us fix it.
• Partnership or editorial enquiries — If you represent a crypto casino operator or a related business and want to discuss working with us, introduce yourself and outline your enquiry clearly.

What We Cannot Help With

We are an independent review and comparison resource, not a customer support desk for any individual casino. If you have a dispute over a deposit, a delayed withdrawal, or a locked account, that has to go through the operator's own support team first. We also cannot offer tax or legal advice on crypto gambling — for questions about how winnings or crypto gains are taxed in your situation, a qualified tax or legal professional is the right person to ask, not a review site.

Similarly, we don't advise readers on ways to get around a casino's identity checks, a state-level restriction, or geoblocking. If a site excludes your state or asks for verification, that's a decision made by the operator or by applicable law, not something we can help you bypass.

If You're Struggling With Gambling

If your message is about a gambling problem — yours or someone else's — please say so plainly when you write in, and we'll point you toward appropriate resources. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated US operators provide, so if you need a break from gambling, contacting the platform directly and using the helpline are both sensible steps.

What Happens After You Write In

1. Your message reaches our editorial inbox and is reviewed by a real person, not routed to a bot.
2. We check it against the relevant page or review before replying, especially for accuracy flags or bonus-term questions.
3. We aim to respond within a couple of working days; during busier periods it may take slightly longer, and we appreciate your patience.
4. If your enquiry falls outside what we can help with — such as an account dispute — we'll say so and point you toward who can.

Before you write in, it may also be worth checking whether the answer is already covered elsewhere on the site — for readers outside the US, our page on trusted non-GamStop casinos in the UK covers a related but separate market.

A Word on Who This Site Is For

Online Crypto Casinos is intended for adults of legal gambling age — 18 or 21 depending on the specific site and your state's rules — and every review we publish states the applicable minimum clearly. Offshore crypto casinos operate in a legal grey area for US players: they're licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. If your message relates to whether a specific site is available where you live, we can share what we know, but you should always confirm your own state's current rules before playing.

We read everything that comes through, and we're glad to hear from readers who take the time to write in — whether it's a correction, a question, or feedback on how we can do this better.